The developments in the world of technology have brought about new production-service systems along with new generations. Hence, the concept of Industry 4.0, which is acknowledged as future vision and guides businesses, education and social life, was introduced to the literature in 2010 and has been referred to as the management of machines by machines independently of human beings. The changes in technology have also resulted in the classification of generations in accordance with their usage of technology. Namely, while generations were named in parallel to historical developments in the past, they have recently been classified in accordance with how they use technology. Being one of these classifications, Generation Y refers to the millennials or the individuals born between 1980 and 2000. The study aims to emphasize the formative role of Generation Y, which shapes the future of human resources, behavioural patterns, and service standards.Subsequent to the literature review, the data were analysed and evaluated, which, in conclusion, featured the formative role of Generation Y. Despite the lack of studies that delve into the relationship between Industry 4.0 and Generation Y, these concepts are predicted to be interrelated. Hence, the study is considered to pioneer future research.
Industry 4.0, Components of Industry 4.0, Generation, Generation Y.